August 6, 2024
The POGO issue has been the talk of the town for quite some time now, and recent developments have brought this controversial issue to a […]
A strong call center team is an essential part of any successful business. The right team can make or break a business. Here are some article suggestions to help you build that team.
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- Why Are We The Customer Service Outsourcing?
- WHY YOU NEED QUALITATIVE MARKET RESEARCH SERVICES
May 20, 2024
The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industry was […]
May 16, 2024
Did you know that outsourcing can transform your business, with 65% of companies finding it a game-changer? Delegating tasks helps businesses focus on innovation and […]
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April 10, 2024
Small and medium-sized enterprises (SMEs) face unique challenges in the customer service landscape. While excellent customer support is crucial for success, building and managing an […]
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April 10, 2024
The Philippines isn’t just a player in global outsourcing—it’s a dominant force. The BPO call center industry in the country, which includes call centers, generated […]
March 26, 2024
The Pros of Financial Services Call Center Outsourcing in the US Outsourcing is often related to delegating tasks outside of local borders. However, outsourced call […]
February 5, 2024
You know that feeling when the phone rings in the middle of the dinner rush? It’s enough to make any restaurant owner break a sweat. […]
February 4, 2024
We’ve all been there – internet acting up, a weird charge on your phone bill, or a new device feature that makes no sense. Ugh! […]
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January 11, 2024
You can only reap the benefits of outsourcing to the Philippines with a reliable call center partner. You might even have to go through multiple […]
January 5, 2024
Evaluating Call Center Pricing: A Comprehensive Guide Understanding call center pricing is crucial for businesses looking to optimize customer service without overspending. But we cannot […]
January 5, 2024
Explore the world of outbound and inbound telemarketing, from its historical roots to its current role in shaping customer relationships. Have you ever wondered how […]
January 3, 2024
Are you looking for dental answering services? Why not outsource in the Philippines? The amount of work in a medical-dental clinic is tremendous. Dentists must […]
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January 3, 2024
Are you considering getting an order-taking call center? Why not outsource it to the Philippines? When we say order-taking, we mean the service of recording […]
November 28, 2023
Mastering dispatch services is essential for seamless efficiency in business operations. 24/7 dispatch resonates continuously, like an uninterrupted symphony. Magellan Solutions can help you maintain […]
November 8, 2023
Get this: Companies prioritizing improving the customer experience see an 80% rise in revenue. Fantastic, right? Imagine your business running smoothly, offering top-notch customer support […]
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