September 2, 2024
In the B2B world, seamless support isn’t optional—it’s a necessity. But as your business grows, so does the pressure on your help desk. An overburdened […]
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August 17, 2024
Building loyalty is one of the most important arsenals to any business. If you continue providing efficient, value-oriented service, you will be surprised to know that these customers you have built along the way will continue coming back to make your cash registers ring.
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August 13, 2024
Customers demand instant gratification and personalized experiences. They expect immediate answers, quick solutions to their problems, and interactions tailored to their specific needs. The modern […]
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August 7, 2024
Have you ever wondered how a CSR call center can transform your customer service? We’ve mastered the art of improving customer interactions at Magellan Solutions. […]
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August 5, 2024
Improve customer support optimization and transform your business’s customer service landscape! Did you know that 80% of customers say a company’s experience is as […]
July 6, 2024
Here is a List of Businesses Outsourcing Customer Service in the Philippines and Reap Exceptional Value Outsource Customer Service Philippines caters to businesses worldwide, from […]
April 8, 2024
Do you know what the challenging part of a customer service representative’s role is? Pacifying an angry customer! Dealing with an irate customer is a […]
March 26, 2024
Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, […]
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March 25, 2024
Outsourcing instead of an in-house setup has its challenges. Sales development is very different from an appointment setting. Outsourced appointment setting typically starts with a […]
March 16, 2024
The Importance of Customer Service Outsourcing for SMEs As businesses continue to scale and expand, providing excellent customer service becomes more challenging. For small and […]
March 5, 2024
There is an excellent chance that everyone reading this has at least one social media account. This shows how important social media is to modern […]
February 17, 2024
Are you looking to boost your business with more high-value leads? One of the most effective ways to do so is by getting more quality […]
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February 11, 2024
What Matters In Customer Support Outsourcing Philippines? When it comes to customer support outsourcing, the Philippines is the undeniable choice for a lot of businesses […]
February 7, 2024
What does it look like in the shoes of a pay-per-sale telemarketing Agent? Pay-per-sale telemarketing, or pay-for-performance sales outsourcing, is popular among small to midsize […]
February 3, 2024
A business’s primary goal is to provide prompt and exceptional customer service. In real estate and property management, landlords or property owners must be easily […]
