August 12, 2024
Magellan Solutions is committed to maintaining uninterrupted operations, even during unforeseen disruptions. The Business Continuity Management Plan (BCMP) is a strategic approach designed to prepare […]
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February 28, 2024
Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
January 29, 2024
Magellan Solutions has found a special place in the ever-changing BPO (business process outsourcing) industry. Did you know that the Philippine BPO industry is projected […]
January 27, 2024
Dubbed as the new call center capital of the world, the Philippines has become a household name among countries like the US, UK, and Canada. […]
January 26, 2024
According to Deloitte, businesses that prioritize their customers make 60% more money than those that don’t. Outsourcing customer support to customer-centric providers increases revenue and […]
January 18, 2024
In a room echoing the collective success of a year’s hard work, CEO Fred Chua stepped up to the stage, marking the start of our […]
January 15, 2024
Have you heard? As a young startup, outsourcing helps startups maximize their potential! By partnering with specialized teams, you gain their expertise without the hiring […]
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January 5, 2024
Evaluating Call Center Pricing: A Comprehensive Guide Understanding call center pricing is crucial for businesses looking to optimize customer service without overspending. But we cannot […]
January 3, 2024
Are You Considering Hiring a BPO Company in the Philippines? Believe it or not, there is still a high demand for outsourcing providers. Since the […]
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January 2, 2024
Amidst the Pandemic, Who Should Be Considered as Healthcare Leaders? Healthcare Outsourcing is one of the largest and fastest-growing industries on the planet. In the […]
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July 24, 2023
Why getting your HR outsourcing services from the Philippines is cost-effective for SMEs Hiring executives passionate about repetitive and tedious human resources tasks is often […]
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June 23, 2023
Make Travel Tasks More Convenient with Travel Outsourcing Traveling is one of life’s greatest pleasures. While visiting a new city and learning a new culture […]
June 2, 2023
Negative economic growth surfaces at any point across businesses. When it occurs, businesses must know what they are up against — a drop in revenue, […]
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May 8, 2023
Twenty-three years after the Health Insurance Portability and Accountability Act of 1996 (HIPAA’s) enactment into law, the U.S. Department of Health and Human Services Office […]
March 26, 2023
Real entrepreneurs are resilient during economic setbacks. This means you must ensure your business thrives during difficult times. As an entrepreneur, you should think of […]
