Customer call center Archives | Magellan Solutions

August 17, 2024

4 Strategies To Retain Customers

Building loyalty is one of the most important arsenals to any business. If you continue providing efficient, value-oriented service, you will be surprised to know that these customers you have built along the way will continue coming back to make your cash registers ring.

November 23, 2016

Why Customer Support Matters in the Age of E-commerce

Customer support has a significant impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, […]

January 20, 2014

What’s In Store for Customer Service in 2014?

Serving customers is a great way to win new ones and keep the current patrons happy. If you’ve been following our blogs for the past […]

May 23, 2012

3 Tips for Effective Call Answering for Business Owners

Outsourcing your calls to a call center can be a smart financial move for any small or medium-sized business. However, it’s critical that your business […]

July 12, 2010

What Inbound Customer Service Can Do To Engage Customers

Businesses can no longer survive in the rapidly evolving marketplace simply by satisfying demands after a day’s transaction. Bring customers something new and something meaningful, and we can guarantee that you will keep them coming back for more.

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