Why Should You Outsource Sales Calls?

Why Should You Outsource Outbound Sales Calls with Us?

As one of the best providers in the country, we offer competitive outbound call center pricing. We also have years of experience to ensure we know what we are doing. And because we have mastered our craft, we can help you set up a more customized approach that suits your liking.

A lot of new firms today all look nice. But is their performance up to your expectations? Could they exceed looking nice and being nice?

At Magellan Solutions, we fully take responsibility for you. We don’t just turn our backs on you when all else fails. We would gladly offer you alternatives and options to choose from. That is why we want you to consider us a long-term partner.

Software for the Outsourced Sales Team

Magellan Solutions’ outbound or “cold” calls raise awareness about your products to targeted audiences. Our rings are between you and prospects you’ve never been in touch with.

These unsolicited calls convince customers to make a purchase.

We use the following software, but may add more according to your needs:

• • InsideSales – Rebranded as XANT. It is a sales model for industries selling high-ticket items.
  • Aavaz – Created to serve small businesses, design and launch efficient calling campaigns
  • SafeSoft – This is used to maximize both inbound and outbound calls.
  • Mojo Dialer – List dialer wherein agents load their data files into Mojo. After, they select which list to call and begin smiling and dialing.
  • Freshdesk – An online cloud-based customer service software. It provides help desk support with all intelligent automation.
  • ICT – Application suites bundled together as a package.
  • Vocalcom – Includes phone, email, SMS, web, chat, and social media in a single interface.
  • RedCloud – Solves the cost to businesses globally caused by cash and cash management.
  • Voicent – VoIP software application that offers predictive dialer software product, Agent Dialer.
  • VanillaSoft – A sales engagement software for inside sales. It helps development reps for processing data.
  • Ytel – Includes different modes of communication such as SMS, voice, email, and direct mail.
  • Five 9 – Used for worldwide inbound, outbound, blended, and omnichannel contact centers.
  • Call Fire – Helps businesses with virtually many things: phone numbers, IVR, voice broadcasting, mass text messaging services, and power dialing.

Cold Calling Services with Magellan Solutions

Here at our company, we assign a client success manager for you. Along with a dedicated team, they ensure all your requirements and needs are being met.

Listed below are some of the outbound services we offer:

• Appointment setting
• Account management
• Mystery shopping
• Market research
• Payment protection program
• Billing and collection reminders
• Event Registration
• Lead generation & qualification
• Telesales
• Insurance sales
• Warranty program

The Promise of Outbound Call Centers Companies

Companies in the Philippines are law-abiding citizens, if you may. We adhere to laws to avoid being subject to hefty fines. We do not want to bother you any further, which is why we follow the following:

Do Not Call List

Cold Callers who previously called and do not want to be contacted must put their “Do Not Call registry in.

Time frame

Cold callers can only call you between 8:00 AM and 9:00 PM. Any call received beyond that time is considered illegal.

Establish Identity

Outsourced cold callers should introduce themselves and explain the reason for making the call.

Honesty

Know that the Securities and Exchange Commission requires all cold callers to be truthful.

We know hiring an in-house team takes a lot of time and company resources. So outsourcing with us is the best decision you’ll ever make.

Found what you need? Leave us a message for a quote, and we’ll get back to you ASAP!