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Chinese Call Center Support Services
Magellan’s Chinese-speaking agents partner with your business to manage customers and deliver an outstanding customer experience.
Why Outsource Your Chinese Customer Service To Us
China is a vast market. Tapping into that large nation would be a huge thing to do. However, it could mean a lot for your business. It also means enjoying the perks of having a successful business in another foreign location. However, getting customers will only be easy if you know what the country is all about.
China is one of the largest countries in the world. It has more than a billion people in its population. It is also home to one of the most preserved cultures in the whole world. The Chinese are proud people, and they are proud of their heritage. They still follow certain rituals and beliefs, even to this very day. It is how strongly they hold on to what the past has left behind. And yet, they are also quite positive and working to create a better future. They know how strong their country is and work hard to ensure it stays that way. They also have a firm hold on their language. Many people who have gone to China have said that mathematics is the only language that is easy to understand. However, you must refrain from using that to transact with your customers.
Magellan Solutions Outsourcing Inc. understands how your mind works and knows how important it is for you to penetrate this market. One can follow their traditions, but that can only go far. You have to get down to a deeper level, and that is by communicating with them. Indeed, you can only teach part of your language. You have to be the one to learn the Chinese language because it will bring you and your business into that portion of the market. This is why this company has created and trained a team of well-versed agents in Chinese who know how things are going in China.
Magellan Solutions Call Center has offered language support in Chinese for several of its campaigns.
It is now a multilingual call center Philippines has got to offer the world. It does not only work with incoming calls. It offers
We ensure 24/7 availability making us the trusted choice for organizations of any size.
Enjoy the advantages of establishing a thriving business in a different foreign country.
By offering these services, Magellan Solutions hopes to help out many businesses entering the Chinese market or having a business that supports local customers and intends to outsource their customer service and back-office support to the Philippines. It also hopes to assist companies in China in assisting their customers and being successful in their ventures.
If you are a business wishing to support this market, you do not need to learn to speak Chinese, as it would take a long time to talk about the language well and use it in daily conversations. Magellan Solutions provides highly trained, effective call center agents to do all the work for you so that we can do all the tasks in your China expansion quickly and satisfactorily. These people know how to handle the language well and can use it verbally and in writing.
If you are interested in taking advantage of this opportunity to get an even more considerable portion of your business market in China, drop us a line. We are happy to answer all your questions and provide a free quote.
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You can also contact our numbers:
Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724