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Outsource Direct Response Call Center
Direct response marketing is only effective if you can handle the call spikes that your ads bring. Never miss a potential sale with a direct response call center. Increase your response rate by hiring dedicated agents with Magellan Solutions.
What Is A Direct Response Call Center?
It handles calls or messages from potential customers who saw your print ads, TV commercials, Facebook ads, or direct mail. A direct response call center encourages customers to push through the transaction by providing additional information about your product or service. Because it guides customers into action, it can bring your business good sales results.
Who Needs A Direct Response Call Center?
Businesses that advertise or market their product through the following media can make use of a direct response call center:
- Print ads (newspaper, magazines)
- TV commercials
- Sponsored content on social media (Facebook, LinkedIn, Twitter, YouTube, Instagram)
- Direct emails
- Billboard, flyers, and other related marketing materials
Direct Response Call Center Pros And Cons
As a small business owner, handling call spikes can be overwhelming when you don’t have enough staff.
One of the many advantages of hiring a direct response call center is to capture all opportunities – may it be a sale, actual, or prospect. We will handle the bulk of customers who show interest in buying your products after seeing a promo or an ad campaign.
Direct Response Marketing Support Via A Call Center
Magellan Solutions can address marketing concerns through a variety of channels. We are capable of handling real-time chat and call support. Other channels include direct-response television marketing, email, blogs, websites, and print media.
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Years In the industry
Inbound + Outbound + Back Office Clients
Employees in the Philippines
Industries Catered To
Our Edge
SME-Focused Business Model
Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.
Top-Notch Talents
We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.
KPI Setting & Benchmarking
We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.
Flexible Pricing Options
Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.
Our Onboarding Process
Requirements Setting
Recruitment
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Campaign Go Live
Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month
Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.
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