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Answering Service for Dispatch Services
Finding the right company to trust regarding dispatch services can be pretty daunting. Trucking services may be your business and you would want customers and clients to come to you. However, with the wrong dispatch service to help you out as your partner, your business can go down the drain and that is something you would not want to happen to your lifeblood.
Magellan Solutions understands where you are coming from and knows just how important it is for you to find the right team to work on your dispatch services. This is why it offers services that your business would need even right from the start. Shipping companies have been working with Magellan Solutions for years already and have been continuing their partnership with us up to the present. Our team of emergency answering service agents is quite skilled and professional. Hence, you can trust us to make sure that everything will run smoothly.
We cater to the following:
✓ Electricians
✓ Towing
✓ Locksmiths
✓ Snow Plowing
✓ Auto Mechanics
✓ Plumbers
Benefits of having a 24/7 Dispatch Services
Booking Is Done Swiftly.
With other companies offering dispatch services, you may have a headache after seeing that there are double bookings on your trucks. Sometimes, there may even be no bookings at all. This can be quite a problem, especially in the business that you are in. You have tons of jobs to do and customers depend on you as well. Magellan Solutions is fully equipped to help you get out of these unwanted business scenarios. The team will handle everything from booking and dispatching service. There will be a booking made so that you will not have to worry about that part. Even if you are on the road, rest assured that jobs will be coming in and everything will be scheduled accordingly.
Options Are Available For You
Other companies don’t offer enough options for their clients, which is their way short-cut to dispatching service disasters. In Magellan Solutions, we make sure that you’re able to have options when it comes to booking. You will have the final say on which ones to take and which ones you may want to avoid. You are our partner and so you will have control over the work that we do for you. Rates will be flexible so that you can find which service and schedule will work best for you and your business.
Invoices Are Properly Dealt With
Ever worked with a dispatch service that only dealt with the dispatch side of things? Well, we understand that this kind of job can be quite tricky and can mean having to do various things. Invoices are essential because they bring the money in. With the proper invoicing methods, you can be sure that your customers will be getting the right rates and the right information. Overcharging can be avoided and you would have happy customers who will stick with you and do even more business with you.
Regular Reporting
You would definitely want to know what is happening to all the dispatch bookings that have been done and you would definitely want to know how things are going. This is why you can be sure that when you choose Magellan Solutions as your partner, you will be getting regular reports so that you will have an idea about how things are working. You can choose from daily reporting to weekly reporting to monthly reporting whatever works for you so you would be in the know.
Interested in a 24/7 emergency answering service? Contact us today for more details.
Choose Magellan
Years In the industry
Inbound + Outbound + Back Office Clients
Employees in the Philippines
Industries Catered To
Our Edge
SME-Focused Business Model
Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.
Top-Notch Talents
We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.
KPI Setting & Benchmarking
We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.
Flexible Pricing Options
Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month
Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.
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