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24/7 Email Support Outsourcing

  • Cost-effective email support outsourcing services trusted by 100+ businesses.
  • We deliver outstanding customer experiences in all email platforms.
  • Proactive quality assurance reviews in all your processes with real-time reports.
Get a quote today

Why Outsource Email Support To An Email Call Center?

24/7 Email Support

We are here to help level up your customer service no matter what time zone you’re in. We offer round-the-clock support to not miss any potential sales again.

Fast And Accurate Response

With our experienced and trained email support professionals, we guarantee to deliver immediate, precise, and relevant replies to every single email query.

Customized Solutions

Don’t settle for things that aren’t necessary. Maximize your expenses with custom-built services that perfectly match your brand and fit your requirements.

Choose Magellan

19

Years In the industry

116

Inbound + Outbound + Back Office Clients

1248

Employees in the Philippines

80+

Industries Catered To

Our Edge

SME-Focused Business Model

Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.

Top-Notch Talents

We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.

KPI Setting & Benchmarking

We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.

Flexible Pricing Options

Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.

Our Onboarding Process

Requirements Setting

1
Call center outsourcing

Recruitment

2

Agent Training

3

Campaign Incubation

4

Campaign Go Live

5

Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month

Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.

GDPR Compliant
SDVOSB Certification
ISO 27001 Certification
PCI DDS Compliant
Trustwave Compliant
Supplier Clearinghouse

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Contact us today for a free 60-min consultation

    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

    We'll read it and set up a call ASAP!

    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724

    FAQs?

    It refers to the business activity wherein you transfer your email support functions to a third-party company. From there, they will answer all inquiries, concerns, and complaints. The email service provider should have a proven track record in customer service to ensure they deliver an enhanced experience to your customers or clients.

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