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French Call Center Support Services

Magellan Solutions makes it easier for businesses to manage and support French customers with its French customer service. Our customer support teams are highly trained professionals and experts in writing and speaking French, even for native speakers. This language support makes the process faster and easier by maintaining a 24/7 customer call center in French.

France is one of the world’s top countries with a robust economy. In fact, in Europe alone, it already holds the rank of being the second largest when it comes to the economy and financial system. That sure means that there are a lot of huge companies out there that are continuously rising and doing well. It also means there is a need for good customer service and back-office tasks.

Most businesses in France do business using only their national language. To be able to help French companies, one must understand the culture and the industry that exists in that country. The French market is still evolving, so being at the tip of their toes is one thing these agents usually do. It can be difficult, especially for call centers focusing only on English. Magellan Solutions supports businesses that require French-speaking call center agents. The call center has seen the need for French call center outsourcing services and the resources and workforce to help French companies do even better. Magellan can also look for the ones you prefer and train them on French business processes and culture to deliver work well and on time.

By investing in Magellan Solutions and its French call center outsourcing services, businesses can market to the French and get an even more significant market share. On the other hand, for French-speaking businesses wanting to get outsourced help, the company is more than happy to assist them with that. Investing in the company would give them value for their money while getting world-class, high-quality service. Policies, systems, processes, and tools agents use are updated to help improve the work.

Aside from inbound customer service, this Philippine call center also offers:

The whole team is composed of efficient and effective agents, veteran team leaders, a team of subject matter experts to keep quality constant, and updated equipment to facilitate better jobs. Investing in French call center outsourcing services from Magellan Solutions Inc. is reasonable.

Choose Magellan

19

Years In the industry

116

Inbound + Outbound + Back Office Clients

1248

Employees in the Philippines

80+

Industries Catered To

Our Edge

SME-Focused Business Model

Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.

Top-Notch Talents

We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.

KPI Setting & Benchmarking

We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.

Flexible Pricing Options

Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.

Our Onboarding Process

Requirements Setting

1

Recruitment

2

Agent Training

3

Campaign Incubation

4

Campaign Go Live

5

Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month

Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.

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