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Italian Call Center Support Services

Magellan Solutions’ multilingual call center solutions offer businesses fluent Italian-speaking agents who can also speak fluent English and other languages. Our bilingual call services enable you to enhance your productivity, improve customer care, and drive your organization’s revenues.

Italian is widely spoken. It is not just isolated to Italy. There are a lot of speakers of this language in other countries in Europe, so having a good team that speaks Italian fluently and uses Italian well should be good for your business. Your scope of the market would be broader. Your company would benefit a lot from this. That is why you must be very careful when choosing the people you want to be part of this venture. Understanding Italian is one thing; using it well when speaking and writing is another. You must convey the message clearly, or you may need help selling whatever wares you have.

You must know how to speak or write well to communicate your product or service. If not, your message's whole purpose would be dim. That is why you must choose the right people to do the job of interacting with your customers. You should not just go with just about anyone; it can make or break this essential business.

Outstanding Customer Support Backed by Professionals

Magellan Solutions Outsourcing Inc. understands you and your business needs. That is why they ensure they have the best people in the business working for you once they become your partners. It understands that some companies want to take on a new adventure and go to foreign shores. Italy is one of those trendy ones nowadays. That is why Magellan Solutions, a rising multilingual call center in the Philippines, is making sure that it trains all its agents well to be able to speak Italian and write Italian fluently.

Only a few call centers in the Philippines offer multilingual services. However, Magellan Solutions is a forward thinker as a company. It shows how the world is changing and how businesses must change. There are plenty of opportunities, but the language could be much better. That is why it has started employing and training the best people to work in call centers. Of course, they did not only focus on that but also trained people to do other back-office tasks that most businesses need.

Choosing Magellan Solutions Outsourcing Inc. to be your partner in your business is one of the best decisions you could make. You would not only be able to get agents for your customer service and order-taking services, but you could also get agents to do other important jobs. The list includes technical support duties, telephone answering, reservations and booking, and message transcription services. Many companies that have invested in this company have been proud to say how well business has been after getting into a partnership with this company. They did not have to work on facilities and training and get into the long and tiring hiring process. All they had to do was lay down all their cards and let Magellan Solutions Inc. do all the needed work for them.

It is best not to be left behind. Find out what Magellan Solutions’ call center services can do for you and your plan to enter the Italian market. Call us, and we would be more than glad to provide you with what we offer. There are various packages available for all types of businesses.

Choose Magellan

19

Years In the industry

116

Inbound + Outbound + Back Office Clients

1248

Employees in the Philippines

80+

Industries Catered To

Our Edge

SME-Focused Business Model

Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.

Top-Notch Talents

We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.

KPI Setting & Benchmarking

We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.

Flexible Pricing Options

Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.

Our Onboarding Process

Requirements Setting

1

Recruitment

2

Agent Training

3

Campaign Incubation

4

Campaign Go Live

5

Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month

Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.

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